How can I access to the stored videos when the camera is offline
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How can I access to the stored videos when the camera is offline
Hello everyone,
I can't find this information anywhere, so I make a new thread : sorry if this seems obvious.
How can I see the videos stored on the cloud when the camera is offline ? Because if it's stolen I couldn't watch them on the tapoapp...
Thank you.
Re:How can I access to the stored videos when the camera is offline
Thanks for reaching out to us.
Have you subscribed Tapo Care for your camera?
If yes, when camera is offline, you are still able to see 30-day video clip history.
You can check details of Tapo Care in below guide
And you don't need to worry Tapo cam will be stolen because it supports Alarm feature through which camera will Trigger light and sound effects to frighten away unwanted visitors
