tapo c320ws low light sensitivity after update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.tapo c320ws low light sensitivity after update
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo c320ws After receiving the update, I noticed a drop in video quality at night. I see low light sensitivity of the sensor. Before the update, I was happy. Is it possible to downgrade the firmware.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Update 2022/07
Hello everyone,
Thank you for sharing feedback with Tapo C320 image styling adjustment in 1.1.14 firmware, to bring better nighttime images to camera users, this has been optimized in the new firmware Tapo C320W in the new firmware 1.1.19 and later firmware. Please update the firmware for your camera to the latest version in Tapo.
Description: the style of image changed since Tapo C320WS1.1.14 Update
Model: Tapo C320WS V1/ V1.8
Fix/ Improvement: the camera images have been improved in the new firmware 1.1.19 and later firmware (released since April 2022).
Please update the firmware for your Tapo camera in the Tapo APP.
As the new firmware has been released for a certain time, this topic will be temporally locked.
For other feedback or observations, please Start a New Thread for your tapo camera and let us know.
Thank you.
- Copy Link
- Report Inappropriate Content
same here with c320ws after update 1.1.14, picture way too dark compared to previous firmware, seems starlight mode is gone....
any way to downgrade firmware or any other solution? I hope in next version this will be fixed at least. Come on tplink, you're better than this
Before:
After:
- Copy Link
- Report Inappropriate Content
Thanks for reaching out to us.
We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
- Copy Link
- Report Inappropriate Content
Thanks for your feedback as well.
We also would like to follow up your case. Senior engineer will likely reach out to you via email to continue to troubleshoot your issue. Please check your email box and confirm.
- Copy Link
- Report Inappropriate Content
@Solla-topee Thank you, I really appreciate the product tp-link hope for a quick update.
- Copy Link
- Report Inappropriate Content
Agreed, this cam is amazing, but now it is missing its biggest advantage, the low light sensitivity.
- Copy Link
- Report Inappropriate Content
Hi!I received firmware!I got a firmware downgrade on my tapo. I was able to downgrade successfully and was very happy because it worked great. But some time passed and Tapo again upgraded to the high version.
I don't know how to stop upgrading firmware...
- Copy Link
- Report Inappropriate Content
Hello @ozacd
Thank you for your continued feedback, I noticed you also replied to support email TKID220209739, I have added a note for your case and our support will help look into that further, please wait for their email later.
- Copy Link
- Report Inappropriate Content
@ozacd I have the same issue with the C100, how can I downgrade it?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 3092
Replies: 17
Voters 0
No one has voted for it yet.