I've had my HS100 smart plugs running for a couple of years now, and have recently upgraded my smart home setup. This involved changing my wireless SSID for my smart devices.

I have 4 plugs, 2 on hardware V2 and 2 on v4.1.

When updating the V2 ones I was able to reconfigure them with no issues, and they are continuing to work fine, however the V4.1 models get stuck connecting to WiFi.

I have tried everything I can think of:

• Full reset
• Different outlets
• Closer to router
• Phone closer to device
• Different phones
• Turning off 5Ghz channel
• Swapping 2.4Ghz channels

Every time I can connect to the plugs WiFi, but then it just loops until it throws a try again error.

Can anyone point me towards a solution as at the moment they're not really fit for use.