Tapo Camera only controlled locally
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Tapo Camera only controlled locally
Hi,
We recently got our internet upgraded (with a new router) and our camera can now only be controlled when connected to the same wifi that the camera is connected to, previously we could view it via mobile internet or via a different router. We've had the service provider of the internet out and they have said "they've never came across the problem before" nor can they change the DNS settings of the router (they say their factory set and locked)
Can anyone shed some light on this?
Thanks in advance....