How to edit the KE100 Smart Control schedule in the Kasa App

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How to edit the KE100 Smart Control schedule in the Kasa App

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to edit the KE100 Smart Control schedule in the Kasa App
How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-16 21:57:46
Model: KE100 KIT  
Hardware Version: V1
Firmware Version: 2.1.0

Hello,  I'm trying to edit the schedule in the Kasa app (v3.1.4)

It seems to be impossible to remove the blocks of time that have been added.

It also does not seem possible to change the target temperature on each block of time.

looking forward to your input

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#1
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9 Reply
Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-19 00:30:21 - last edited 2022-12-19 00:40:08

 Hello  @PaulD111 

Thank you for inquiry, please tap the rule of Schedule you've set, then check if you can edit time or temperature there.

At the same time may I have a photo of the Schedule settings so we could better understand the issue or concern? Thank you very much!

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#2
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-19 18:31:44

  @Solla-topee 

 

Hi,  this is the edit screen that I get.  The only options that are available are to add a new rule, and to change the start and finish times.  

I cannot see any way to remove rules and change the target temperatures.

 

 

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#3
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-20 02:19:51 - last edited 2022-12-21 02:17:48

  @PaulD111 

Updated the photos 

To edit time: please tap or select the bar,  then you should be able to edit time

To delete the rule or change temperature: at the bottom of  the  ' Edit Schedule' page,   you should be able to delete the rule or change the temperature

 

 

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#4
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-20 22:33:29

  @Solla-topee 

 

Hello,  no I do not get those options when I tap or click on the bar.  I can only change the start/finish times.  nothing else,

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#5
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-21 02:07:33

Hi Paul  @PaulD111 

Appreciated for keeping us update. To better assist with your case, we created a support email  TKID221238770 and would like to escalate it. 

Can you share a video clip in that email or google drive link and let us know  the model of your phone and its OS version, this helps us to reproduce the issue. 

 

If you have another phone or tablet, you could also if its the same on another mobile device. Feel free to let us know how it goes, thank you!

 

 

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#6
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-21 17:10:48

  @Solla-topee 

 

Hello,  please see phone details below.  

 

 

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#7
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-21 17:14:49

  @PaulD111 

link to video is here https://photos.app.goo.gl/ofvh7u367ZgzGdo97

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#8
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-23 03:02:47 - last edited 2022-12-23 03:03:37

Hello   @PaulD111 

Really appreciated for the video clip, i noticed our engineer replied  you on the support email TKID221238770 , please check if you get the email, 

They recommend scrolling up the 'Edit schedule' page, and you will see the ' Delete ' and temperature area on that page. (see pic on #4 of this thread) 

 

If this does not help, please reply to support email TKID221238770 directly so the engineer can help with your case directly. Feel free to let the community know how it goes, thank you!

 

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#9
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Re:How to edit the KE100 Smart Control schedule in the Kasa App
2022-12-28 01:31:02

 Hi  @PaulD111 

Good day!  may I know were you able to edit the KE100 Smart Control Schedule at last? Feel to let us know for any observations,  thank you!

 

If you still face the same issue,  you can reply to the email TKID221238770. 

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#10
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