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Away mode doesn't work

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Away mode doesn't work

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Away mode doesn't work
Away mode doesn't work
2023-01-23 18:52:25
Tags: #Smart Actions
Model: Tapo L510E  
Hardware Version: V1
Firmware Version: 1.2.2

Hello. I'm trying to set the Tapo L510E bulb to away mode, but it doesn't work. I have reinstalled the Tapo app several times, and I have also reset the bulb to factory settings, but without result.

 

The bulb does not turn on / off any time during the hours included in the away mode. I'm attaching screenshots for the settings.

 

Waiting for your help. Thanks

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Re:Away mode doesn't work
2023-02-02 06:53:46

Hello  @PBRSPAIN1 

 

Thank you for the feedback. For this issue, please try to create a short time range for testing, like 5-10 minutes, and monitor if the light bulb will turn off or on during this period. 

 

Can you check if the device time zone is correct? (Device Settings->Device Info.)  Does the schedule or timer feature function properly?

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