Plugs stated as Energy Monitoring, but no additional options for it

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Plugs stated as Energy Monitoring, but no additional options for it

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Plugs stated as Energy Monitoring, but no additional options for it
Plugs stated as Energy Monitoring, but no additional options for it
2023-01-27 10:52:17 - last edited 2023-01-27 11:08:08
Model: Tapo P110  
Hardware Version: V1
Firmware Version: 1.1.6 build 221114 Rel.203339

I have quite a few P100's (non energy monitoring) and so decided to buy a new twin pack P110 with energy monitoring. I installed both new plugs , followed the simple process and at the end with the firmware check/update.

The strange issue is that I do not see any energy monitoring features for those 2 new plugs in the Tapo app - in fact they look (options) identically the same as the other P100's.

And yes I did choose the right plug when setting them up.

 

Has this happened to anyone else, is there something I need to do, suggestions?

Otherwise I will be sending them straight back to Amazon which is where I purchased them.

 

The plugs themselves are labeled as P110's - the box was sealed when it arrived.

I use the Tapo app, version 2.12.705 on an Android phone

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Re:Plugs stated as Energy Monitoring, but no additional options for it
2023-01-28 09:36:30

Hi  @AMGLG 

 

Thank you for the feedback. Please refer to this FAQ to see if you can find the energy monitor feature? Where to check the energy usage of energy monitoring-supported Tapo plug

 

If not, please share some in-APP screenshots of your Tapo P110 here, and also share the device mac address (Device settings' page->Device info) to me via PM (private message), we would like to assist further!

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