Tapo c310 v2 detected events in recording

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Tapo c310 v2 detected events in recording

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Tapo c310 v2 detected events in recording
Tapo c310 v2 detected events in recording
2023-03-17 21:03:04 - last edited 2023-03-24 01:47:30
Model: Tapo C310  
Hardware Version: V2
Firmware Version: 1.3.3

Hi! 
I have two Tapo C310 cameras there are v2 both.
In one camera i have events recording in the other not
the one with no events the firmware is1.3.3 recently update. The other other 1.3.0 

 


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Re:Tapo c310 v2 detected events in recording -Solution
2023-03-22 19:38:40 - last edited 2023-03-24 01:47:30

  @Wayne-TP   problem was solved by your technician's advice to format the sd card.
Thank you!

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Re:Tapo c310 v2 detected events in recording
2023-03-17 21:05:05 - last edited 2023-03-17 21:07:25

second

  @Hoakin second one

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Re:Tapo c310 v2 detected events in recording
2023-03-20 07:50:00

  @Hoakin 

 

Thank you for the feedback. Have you tried to reboot the camera?

 

You can try to re-insert the SD card for a test. Note: Please backup the video first if the APP asks to format the SD card. 

 

Can you also share the information (brand, capacity, speed class, etc)  of your SD card here?

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Re:Tapo c310 v2 detected events in recording
2023-03-20 17:36:51

 Hi Wayne-TP!
I reboot the camera, take out the sd card and Insert back again.
Both Tapo c310 have the same card s (KINGSTON SDCS2/128GBSP CANVAS SELECT PLUS 128GB MICRO SDXC 100R A1 C10)
 

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Re:Tapo c310 v2 detected events in recording
2023-03-22 08:39:08

  @Hoakin 

 

Thank you for sharing the info. To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Tapo c310 v2 detected events in recording -Solution
2023-03-22 19:38:40 - last edited 2023-03-24 01:47:30

  @Wayne-TP   problem was solved by your technician's advice to format the sd card.
Thank you!

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