Wifi network changed and need to reset the Camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Wifi network changed and need to reset the Camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi network changed and need to reset the Camera
Wifi network changed and need to reset the Camera
2023-05-11 07:42:58
Tags: ##wifi #reset #cloudvideos
Model: Tapo C100   Tapo C310  
Hardware Version:
Firmware Version:

My internet provider has changed 

 

Is there a way to set it up on the new wifi without resetting the camera?

 

If I do manage to reset it, will all the footage in the memory (cloud/SD card) be erased? I have recordings on there that I didn't get the opportunity to save that are very important to me and I don't want to lose.

 

Many thanks!

  0      
  0      
#1
Options
1 Reply
Re:Wifi network changed and need to reset the Camera
2023-05-12 07:10:44

  @vishalhemanth 

Hi,
Some Tapo Cam support to press and holding the reset button for 5s to reset Wi-Fi, such as the Tapo C310, and you can try it, and when the Tapo Cam has a flashing red and green light, please reconfigure the camera and connect it to the new Wi-Fi network.

 

If you reset the camera to factory default settings, don't worry that the footage/videos in the cloud server or SD card will be erased. 
a. The videos saved in the cloud server are bound to your TP-Link ID, and if the camera is still bound to the same TP-Link ID after resetting and reconfiguring, you can access the videos.
b. Reset the camera won't reset the videos saved in the SD card.

 

Best Regards

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 485

Replies: 1

Tags

#wifi #reset #cloudvideos
Related Articles