@VinWinJohn 

Hi,
Thank you for the case report.
Usually, you can refer to the link below to troubleshoot if you fail to configure the Tapo cam.
What should I do if I fail to configure Tapo Camera?
 

Please help confirm the following information if the problem remains.
1. Please describe your network diagram, such as the Internet--wireless router)))TC70, etc.
What's the model number of your wireless router?

2. What's the LED status on the camera when you see the error message "failed to receive IP address"?
It may be the front router has special settings, such as MAC Filtering, Firewall, Access Control, etc., thus it does not assign an IP address for the camera, you can disable these settings on the router, reboot the router, and then reset the camera and reconfigure it.
How to reset my Tapo camera?
 

3. Please try to enable a hotspot Wi-Fi on your phone, reset the camera, reconfigure it to connect to the hotspot Wi-Fi, and then check if it will work fine.

Best Regards