Hi,

I have a situation, I just bought a Tapo H200 hub and I tried cabling it to my router but it's not detected.

I have followed every steps I could find on the forum regarding similar issues but couldn't get it to work properly.

When powered up, the LED is blinking red, then turns solid red for a few seconds and then is blinking red and green (so it's in "ready to setup" mode apparently), but never turns amber.

I tried checking on my router GUI, trying disabling the Firewall, trying different cables, resetting it several times, trying different ports, but it seems to really be a problem with the hub itself. (or a very well hidden setting in the box).

The box is a Salt Fiber X6 box, so I don't know about any potential compatibility issue it might have but I really have no clue now what to do next.

Also, the app is updated. And I tried on different devices as well (an iPhone and an iPad), but yeah, the problem shouldn't even be that as it fails to connect to the router in the first place.

Any suggestions ?