5
Votes

Request: Add Activity Zone Customization for Person Detection

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5
Votes

Request: Add Activity Zone Customization for Person Detection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Request: Add Activity Zone Customization for Person Detection
Request: Add Activity Zone Customization for Person Detection
2024-02-24 09:33:54 - last edited 2024-05-15 12:11:28
Model: Tapo C520WS  
Hardware Version:
Firmware Version:

I recently purchased a Tapo C520WS camera and I am very satisfied with its image quality and performance. However, I am having difficulty setting up the detection to meet my needs.

 

I want to use the person detection feature primarily, but I am unable to customize an activity zone for this detection type. As a result, every person who walks by the camera is captured and triggers a notification, making it difficult to distinguish which one I need to pay extra attention to.

 

I would like to request the ability to set an activity zone for person detection, like motion detection.

 

I watched some reviews about Tapo C120 on Youtube the other day and I found out that it allows you to set an activity zone for every type of detection. 
Please consider adding this feature to the other cameras already released with a future update as it is so beneficial.

 

Thank you.

#1
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1 Accepted Solution
RE:Request: Add Activity Zone Customization for Person Detection-Solution
2024-05-07 10:59:08 - last edited 2024-05-15 12:11:28

Hi All,
The new firmware for the Tapo C520WS(v1.2.7) and Tapo C500(v1.1.3) has added the feature to set activity zones for different detection types.
Best Regards

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#9
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8 Reply
Re:Request: Add Activity Zone Customization for Human Detection
2024-02-26 09:21:23 - last edited 2024-05-15 12:11:24

  @destar 

Hi,
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
If other users have the same request, please vote on this thread or leave your comments.
Best Regards

#2
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Re:Request: Add Activity Zone Customization for Human Detection
2024-02-26 20:09:45

  @destar 

I think i have this feature in my C320WS. It sounds strange to me that yours does not...

 

Just in case, i'll let you the steps to get in there:

Click on camera > click on camera settings > client on "detection"

 

Here I have a few options where you can disable or not a few options.

In my clase, in detection zones, i've only set this blue parts for person detection. Nothing else.

 

Hope this helps :)

#3
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Re:Request: Add Activity Zone Customization for Human Detection
2024-02-27 07:12:19 - last edited 2024-02-28 10:17:01

  @ercovi 

 

Yes, that's exactly what I want!

Unfortunately, only some recently released models have the ability to set an activity zone for every type of detection, and the C320WS is one of them.

 

The C520WS can set an activity zone only for motion detection, which is extremely tricky to use especially at night.
While I could significantly reduce unnecessary person detection by blocking out a significant portion of the screen with black privacy zones, I want to avoid it.

 

I hope they don't limit this activity zone customization to specific models.
I believe everyone with their security cameras would really appreciate it if they added it to existing models.

#4
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Re:Request: Add Activity Zone Customization for Human Detection
2024-03-12 13:36:44 - last edited 2024-03-12 13:37:15

  @Solla-topee 

 

Hi.

If we can't have activity zones per detection type, it

mights be easier for you to honor the defined activity zones on all detection methods, and not only for motion detection.

#5
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RE:Request: Add Activity Zone Customization for Person Detection
2024-03-15 14:27:33
I have the Tapo C500 and I also want to set activity zones for person detection.
#6
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Re:Request: Add Activity Zone Customization for Person Detection
2024-04-29 03:57:43

Finally, it has been added with the new firmware!

I am really glad that now I am able to set an activity zone freely.

#7
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Re:Request: Add Activity Zone Customization for Person Detection
2024-04-29 04:56:13

  @destar 

Awesome.

Love these cameras heart

#8
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RE:Request: Add Activity Zone Customization for Person Detection-Solution
2024-05-07 10:59:08 - last edited 2024-05-15 12:11:28

Hi All,
The new firmware for the Tapo C520WS(v1.2.7) and Tapo C500(v1.1.3) has added the feature to set activity zones for different detection types.
Best Regards

Recommended Solution
#9
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