T310 sensor not recording history in Tapo or Kasa appd

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T310 sensor not recording history in Tapo or Kasa appd

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T310 sensor not recording history in Tapo or Kasa appd
T310 sensor not recording history in Tapo or Kasa appd
2024-03-22 13:13:43 - last edited 2024-03-22 13:16:46
Model: Tapo T310  
Hardware Version:
Firmware Version: 1.5.0 Build 230105 Rel.150707

I've reinstalled all my temperature and humidity sensors, but now non of them are recording history in the app. The appear to be working though. 

 

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Re:T310 sensor not recording history in Tapo or Kasa appd
2024-03-25 06:09:38

  @Johnpigg 

 

It's important to check whether a disconnection has occurred. Is the sensor disconnecting from the hub? Or is the hub disconnecting from router? How strong their connection is?

 

Device's signal strength can be found in the App: Device's Settings ->Device Info ->Signal Strength or WiFi Network (H100), tap on the WiFi/signal symbol to check what's the RSSI rate.

 

To optimize the situation, you can try reducing the distance between the two devices if the signal strength is weak.

 

Specifically for the T310, if data updates are slow, you can restart the hub to establish a fresh connection between the devices after the sensor is re-positioned. Afterward, allow a period of one to two hours and monitor if there is any data being uploaded on the sensor.

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