Troubleshooting What to do if Tapo robot vacuum doesn't dispense water when mopping?
This Article Applies To
Tapo RV10
Tapo RV10 Plus
Tapo RV20 Mop
Tapo RV20 Mop Plus
Tapo RV30
Tapo RV30 Plus
Tapo RV30C Mop
Phenomenon Description
The Tapo robot vacuum does not dispense water during the mopping process, despite the fully filling water tank.
Troubleshooting Tips
1. Change the Carpet Cleaning to Standard mode.
2. Clean and wipe the metal contacts on the water tank.
3. Turn off the robot vacuum with the side Power switch. Then gently pull out the metal contacts on the Robot Vacuum, and keep all metal contacts aligned to ensure good contact with the metal contacts of the water tank.
What if the above tips don't help?
Click here to contact local TP-Link support for maintenance.