USB Ports on 3-Outlet Smart Power Strip

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USB Ports on 3-Outlet Smart Power Strip

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
USB Ports on 3-Outlet Smart Power Strip
USB Ports on 3-Outlet Smart Power Strip
2024-04-22 17:09:37 - last edited 2024-04-23 08:32:48
Model: KP303  
Hardware Version: V2
Firmware Version: 1.0.9

I just set up my power strip and the 3 plugs work great but I cannot get any power from the 2 USB ports

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Re:USB Ports on 3-Outlet Smart Power Strip-Solution
2024-04-23 08:32:42 - last edited 2024-04-23 08:36:04

  @Savannah5793 

 

Have you tried to change the USB cable? Make sure the USB cable is working fine when using with a power adapter.

 

It's probably a hardware failure if you have done the comparison testings. 

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Re:USB Ports on 3-Outlet Smart Power Strip-Solution
2024-04-23 08:32:42 - last edited 2024-04-23 08:36:04

  @Savannah5793 

 

Have you tried to change the USB cable? Make sure the USB cable is working fine when using with a power adapter.

 

It's probably a hardware failure if you have done the comparison testings. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:USB Ports on 3-Outlet Smart Power Strip
2024-04-24 22:14:23

  @Wayne-TP I have tried it with 2 different USB cords and both USB cords work when I plug them into a power block first 

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Re:USB Ports on 3-Outlet Smart Power Strip
2024-04-25 06:02:33

  @Savannah5793 

 

In this case, you may contact the retailer or local TP-Link support to proceed with warranty. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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