Tapo H100 not creating the ADHoc wireless network
Hi,
My Tapo H100 is not creating the Wifi network to connect it to the Tapo App. The Tapo_HubXXX wifi network never shows up in my list of networks. I've done the factory reset multiple times. But it does'nt work. Any help in solving this would be greatly appriciated. Thank you !!!
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It's likely a hardware issue. Make sure you've factory reset (Press and hold the Sync button for 10s.) the hub correctly. Double-check with another phone, turn off/on the WiFi.
Reach the retailer or local TP-Link support to proceed with warranty if the problem remains.
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It's likely a hardware issue. Make sure you've factory reset (Press and hold the Sync button for 10s.) the hub correctly. Double-check with another phone, turn off/on the WiFi.
Reach the retailer or local TP-Link support to proceed with warranty if the problem remains.
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@g_raghavrao The same thing is happening to the device I have at home and the one my sister has.
In a short time they both stopped working.
They have disconnected from the Wi-Fi and now there is no way to connect them.
They also make a noise that they didn't make before.
I have tried several times to reset them but nothing.
Do you know if it's a hardware problem, I can't find any other explanation.
Thanks!
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FranRA wrote
@g_raghavrao The same thing is happening to the device I have at home and the one my sister has.
In a short time they both stopped working.
They have disconnected from the Wi-Fi and now there is no way to connect them.
They also make a noise that they didn't make before.
I have tried several times to reset them but nothing.
Do you know if it's a hardware problem, I can't find any other explanation.
Thanks!
Hi...
It was a hardware problem. I contacted the support and they guided me, to send the faulty unit to the nearest dealer for inspection.
They sent me a new one after inspection. May be you too should contact the support.
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