I am not able to receive the verification code from my hotmail
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I am not able to receive the verification code from my hotmail.
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Hi,
If you have enabled the 2FA feature but can't get the verification code in your email inbox:
1. Ensure that you are using the correct email account. You can go to the Tapo app> Me > View Account>Login Security page to check.
2. Check your Spam or Junk folder.
3. Add TP-Link email address no-reply@email.tp-link.com into whitelisted email senders or Safe Senders as per the below instructions.
What should I do if I don’t receive the email when I register cloud account or reset my password？
Best Regards
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Hi,
If you have enabled the 2FA feature but can't get the verification code in your email inbox:
1. Ensure that you are using the correct email account. You can go to the Tapo app> Me > View Account>Login Security page to check.
2. Check your Spam or Junk folder.
3. Add TP-Link email address no-reply@email.tp-link.com into whitelisted email senders or Safe Senders as per the below instructions.
What should I do if I don’t receive the email when I register cloud account or reset my password？
Best Regards
- Copy Link
- Report Inappropriate Content
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