Can't open by rtsp

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Can't open by rtsp

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Can't open by rtsp
Can't open by rtsp
2024-06-03 11:37:09 - last edited 2024-07-02 03:08:35
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.9 build 231019

I made account for camera with login and password

Ping the ip of the camera - no loss

 

I use this: rtsp://{login}:{password}@192.168.0.{address}:554/stream1 to get video on win rtsp player

 

I use same approach for other 2 Tapo c210 - but with their own login, password, address.

This one - doesn't work for some reasons sad

 

When I trying to connect it gives me:

Error:0 ...
 

It even works in VLC, with the same address but I need it in win rtsp player with others.

I made reboot by button on the camera and create camera account again, no changes...

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#1
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1 Accepted Solution
Re:Can't open by rtsp-Solution
2024-06-05 09:40:26 - last edited 2024-07-02 03:08:35

  @vBagnet 

Hi,
If you have not tried to factory reset the camera and reconfigure it, you can hold the reset button for 10 seconds on the camera to reset it, then refer to the instructions below to reconfigure it.
How to set up the Tapo camera?

Below are the instructions to set up the RTSP/ONVIF connection and you can check if it works.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol?
 

Can you confirm the test results of the below steps if you have followed the instructions to troubleshoot but the problem remains?
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?

Best Regards

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3 Reply
Re:Can't open by rtsp
2024-06-04 10:55:58

  @vBagnet 

Hi,
If you fail to stream the camera via RTSP/ONVIF protocol, you can refer to the instructions below to troubleshoot.
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?
 

Please help confirm the test results of the above steps if the problem remains.

 

Best Regards

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#2
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Re:Can't open by rtsp
2024-06-04 12:27:12

  @Solla-topee 

The tutorial checked I collect logs, but I still can't understand the core cause of this problem 🤨

Could you help me with that?

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#3
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Re:Can't open by rtsp-Solution
2024-06-05 09:40:26 - last edited 2024-07-02 03:08:35

  @vBagnet 

Hi,
If you have not tried to factory reset the camera and reconfigure it, you can hold the reset button for 10 seconds on the camera to reset it, then refer to the instructions below to reconfigure it.
How to set up the Tapo camera?

Below are the instructions to set up the RTSP/ONVIF connection and you can check if it works.
How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif Protocol?
 

Can you confirm the test results of the below steps if you have followed the instructions to troubleshoot but the problem remains?
What can I do if fail to stream the Tapo camera via the RTSP/ONVIF protocol?

Best Regards

Recommended Solution
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  0  
#4
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