Camera won't pan to the right
My C210 camera will no longer pan. Up/down works ok.
I tried hard reboot (twice) and then also removed camera from app and rejoined it.
Rebooted modem and iPad but still no difference.
I did the move camera sidways manually and the mechanism works ok and is smooth
I also tried the pan and tilt correction and it made no difference
Camera purchased in 04 January 2024 from Officeworks
I was getting a message that it had reached it limit to pan sideways but now after trying another power off/on it doesnt do that.
my C200 camera is working fine and is using firmware 1.3.4
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Hi,
1. Your title says the camera won't pan to the right, can it pan to the left?
2. After you tap Pan & Tilt correction on the Tapo app>Camera's Device Settings>Pan & Tilt page, will the camera tilt and pan automatically and then back to the default position?
3. Can you share a video showing the process after you tap the Pan & Tilt correction button and then unable to pan the camera?
Best Regards
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Hi,
Thank you for the information provided. It may be the camera has a hardware issue, and you can contact your retailer or local support to check if it's under warranty.
Best Regards
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Hi,
1. Your title says the camera won't pan to the right, can it pan to the left?
2. After you tap Pan & Tilt correction on the Tapo app>Camera's Device Settings>Pan & Tilt page, will the camera tilt and pan automatically and then back to the default position?
3. Can you share a video showing the process after you tap the Pan & Tilt correction button and then unable to pan the camera?
Best Regards
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@Solla-topee 1. it did pan left until I did another power off/on yesterday but now it doesnt pan left or right - it does pan up/down ok.
2.tilt pan does work but only up/down - nothing left or right
3. video done and on youtube
https://youtu.be/PYVUW96IYiA?feature=shared
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Hi,
Thank you for the information provided. It may be the camera has a hardware issue, and you can contact your retailer or local support to check if it's under warranty.
Best Regards
- Copy Link
- Report Inappropriate Content
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