Person detection picking up as pets
Hello Tapo Support!
I posted the same message on the USA forum on 10/17/24 but no support staff reply yet.
So here it goes, I have two C210 that's giving notifications of Person detection picking up as pets.
I also have a collection of C120, C425, and D230 and the AI doesn't do this.
I appreciate any solution and look forward to your response!
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Hi,
You can refer to the instructions to troubleshoot if the detection feature is not working fine.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm the following information for the reported issue.
1. Send us the camera's detection settings, including the pictures of the camera's detection page, detection zone, and enabled detection types pages.
2. Can you share a video showing the reported issue?
Best Regards
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- Report Inappropriate Content
Hi,
You can refer to the instructions to troubleshoot if the detection feature is not working fine.
What to do if the Detection feature is not working on the TP-Link Camera?
Please confirm the following information for the reported issue.
1. Send us the camera's detection settings, including the pictures of the camera's detection page, detection zone, and enabled detection types pages.
2. Can you share a video showing the reported issue?
Best Regards
- Copy Link
- Report Inappropriate Content
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