Update to firmware v1.3.6 and all recording stops working (and how I fixed)

Update to firmware v1.3.6 and all recording stops working (and how I fixed)

Update to firmware v1.3.6 and all recording stops working (and how I fixed)
Update to firmware v1.3.6 and all recording stops working (and how I fixed)
2 weeks ago - last edited Friday
Model: Tapo H200  
Hardware Version: V1
Firmware Version: 1.3.6

About a week after updating to firmware v1.3.6 I noticed that none of my cameras were recording anything anymore. I tried restarting the hub, after which it told me that my SD card had some kind of size issue (can't remember what) so I tried to format it but it returned an error and didn't let me. Tried again - same thing. Restarted the hub again, then it let me format the card and then everything started working normally again! All cameras recording normally.

 

So, in case I'm not alone here, if you update to v1.3.6 I'd suggest:

  1. Check that your cameras are still actually recording, if not
  2. Try to format your card (noting you'll lose all data), and if it doesn't let you,
  3. Restart your hub and try to format again.

 

Hope this is of some help to someone - I was fumbling around for a while!

 

Cheers. 

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Re:Update to firmware v1.3.6 and all recording stops working (and how I fixed)-Solution
a week ago - last edited Friday

  @RandomUzer 

 

Thank you for sharing! 

 

More troubleshooting advice on Tapo camera not recording SD card video issue:

1. Double-check the recording settings: camera's Device Settings-> Storage & Recording page. Try to adjust the recording schedule, such as changing it to 24-hour continuous recording, and observe whether the camera can record normally.

2. If the camera is set to record detection videos, check whether camera's detection feature is functioning properly: ensure the detection feature is enabled and check whether the detection has been triggered.

3. Check the status of the microSD card. Try to restart the camera. < For hub-required cameras: restart the tapo hub.>

4. Format the SD card. Note: backup videos in advance before formatting the sd card if there are any important contents.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Update to firmware v1.3.6 and all recording stops working (and how I fixed)-Solution
a week ago - last edited Friday

  @RandomUzer 

 

Thank you for sharing! 

 

More troubleshooting advice on Tapo camera not recording SD card video issue:

1. Double-check the recording settings: camera's Device Settings-> Storage & Recording page. Try to adjust the recording schedule, such as changing it to 24-hour continuous recording, and observe whether the camera can record normally.

2. If the camera is set to record detection videos, check whether camera's detection feature is functioning properly: ensure the detection feature is enabled and check whether the detection has been triggered.

3. Check the status of the microSD card. Try to restart the camera. < For hub-required cameras: restart the tapo hub.>

4. Format the SD card. Note: backup videos in advance before formatting the sd card if there are any important contents.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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