APP BUG not showing historical videos after last update

APP BUG not showing historical videos after last update

APP BUG not showing historical videos after last update
APP BUG not showing historical videos after last update
3 weeks ago - last edited 2 weeks ago
Model: General Product  
Hardware Version:
Firmware Version:

Since the last update of tge Tapo app there's a problem seeing historical videos from ALL devices - both H200 and C120.

 

If you try to view any (local) video clips after selecting any date it says "No recordings", even though the date has a blue dot.

 

If uou click the cloud storage icon then the sd card icon the video clips appear.

 

This has occured since the last Tapo update.

 

The app is version 3.7.518

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#1
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1 Accepted Solution
Re:APP BUG not showing historical videos after last update-Solution
3 weeks ago - last edited a week ago

  @Samo 

 

11/12/2024 Update

This issue has been fixed in the latest Tapo app.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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1 Reply
Re:APP BUG not showing historical videos after last update-Solution
3 weeks ago - last edited a week ago

  @Samo 

 

11/12/2024 Update

This issue has been fixed in the latest Tapo app.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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