Tapos Smart Contact Sensor T110 (US) Version 1.26

Tapos Smart Contact Sensor T110 (US) Version 1.26

Tapos Smart Contact Sensor T110 (US) Version 1.26
Tapos Smart Contact Sensor T110 (US) Version 1.26
2024-11-25 16:15:41 - last edited Yesterday
Model: Tapo T110  
Hardware Version: V1
Firmware Version:

My Tapo Hub H100 (US) Ver. 1.20 can not add my Tapo Smart Contact Sensor T110 (US) Version 1.26.

 

But my Smart Motion Sensor Tapo T100  (EU) Version. 1.20 works fine with my H100  (US) Ver 1.20.

 

How do I add the Contact Sensors?

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#1
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1 Accepted Solution
Re:Tapos Smart Contact Sensor T110 (US) Version 1.26-Solution
2024-11-27 10:18:26 - last edited Yesterday

  @TengG 

 

These models are TP-Link SubG devices that operate exclusively within the specified Sub-1G band. Different regions support different frequency bands.

 

The US version of the hub purchased locally in the Philippines has likely been customized to comply with local regulations, which allows it to connect with EU version sensors. In your case, you may return the device bought from Amazon US and buy a new one locally in the Philippines.

 

We do not recommend purchasing devices across countries, as products sold in different regions may have variations in functionality and specifications due to differing local laws and regulations. There are risks that the products cannot be used across borders. 

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Re:Tapos Smart Contact Sensor T110 (US) Version 1.26
2024-11-26 03:34:39

  @TengG 

 

Where did you purchase these devices? Were they bought or shipped from another country?

 

Please send me a private message with the Mac address of these devices, our team will take a look. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Tapos Smart Contact Sensor T110 (US) Version 1.26
2024-11-26 07:33:11 - last edited 2024-11-26 07:33:44

Tapo Contact Sensor T110 from Amazon US while the H100 Hub is from the local distributor in the Philippines.

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Re:Tapos Smart Contact Sensor T110 (US) Version 1.26-Solution
2024-11-27 10:18:26 - last edited Yesterday

  @TengG 

 

These models are TP-Link SubG devices that operate exclusively within the specified Sub-1G band. Different regions support different frequency bands.

 

The US version of the hub purchased locally in the Philippines has likely been customized to comply with local regulations, which allows it to connect with EU version sensors. In your case, you may return the device bought from Amazon US and buy a new one locally in the Philippines.

 

We do not recommend purchasing devices across countries, as products sold in different regions may have variations in functionality and specifications due to differing local laws and regulations. There are risks that the products cannot be used across borders. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Tapos Smart Contact Sensor T110 (US) Version 1.26
2024-11-28 07:33:11
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Re:Tapos Smart Contact Sensor T110 (US) Version 1.26
2024-11-28 16:07:45

Will my Tapo App recognize the US Hub 100 if I bought one to use these sensors?

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Re:Tapos Smart Contact Sensor T110 (US) Version 1.26
2024-11-29 09:24:11

  @TengG 

 

You mean get another hub from Amazon US? As I understand the device configuration within the Tapo app is not affected by the device version. The known compatibility issues currently exist between different versions of sub-G devices.

 

However, we still want to emphasize that we do not recommend buying TP-Link products from another country. TP-Link does not offer a global warranty. And there may be unforeseen risks that could render certain products or features unusable.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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