Tapos Smart Contact Sensor T110 (US) Version 1.26
My Tapo Hub H100 (US) Ver. 1.20 can not add my Tapo Smart Contact Sensor T110 (US) Version 1.26.
But my Smart Motion Sensor Tapo T100 (EU) Version. 1.20 works fine with my H100 (US) Ver 1.20.
How do I add the Contact Sensors?
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Where did you purchase these devices? Were they bought or shipped from another country?
Please send me a private message with the Mac address of these devices, our team will take a look.
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Tapo Contact Sensor T110 from Amazon US while the H100 Hub is from the local distributor in the Philippines.
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These models are TP-Link SubG devices that operate exclusively within the specified Sub-1G band. Different regions support different frequency bands.
The US version of the hub purchased locally in the Philippines has likely been customized to comply with local regulations, which allows it to connect with EU version sensors. In your case, you may return the device bought from Amazon US and buy a new one locally in the Philippines.
We do not recommend purchasing devices across countries, as products sold in different regions may have variations in functionality and specifications due to differing local laws and regulations. There are risks that the products cannot be used across borders.
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