NC220 Cloud Viewing Problem

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NC220 Cloud Viewing Problem

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NC220 Cloud Viewing Problem
NC220 Cloud Viewing Problem
2015-11-06 10:30:34
Model : NC200

Hardware Version : Not Clear

Firmware Version :

ISP :

I'm using windows 7 64bit with either firefox or Internet Explorer to connect to the cloud service. I also use ios apps to live view my camera. I'm running well in ios but having issue in PC, where as if Open in IE it will say the camera is offline. If I open in Firefox it will give a me a full black screen on the windows and I need to force quit the firefox to get back to the menu. I have tried reinstalling but still no help, any one encounter this issue before?Thanks
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Re:NC220 Cloud Viewing Problem
2015-11-26 15:32:17
My firefox works on well. Is your firefox the newest?
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Re:NC220 Cloud Viewing Problem
2015-11-27 15:10:02
Yes the latest, I have 2 different machine. The other machine is working fine. THe only thing different between this 2 machine is 32bit and 64bit of windows. Not sure if it is the problem, since firefox is 32bit application
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