No network connection outside

No network connection outside

No network connection outside
No network connection outside
Thursday
Model: TC82 KIT  
Hardware Version: V2
Firmware Version: 1.3.1

I bought this camera yesterday.

We have a Mercusys mesh network with 2.4GHz/5GHz.
When I first installed the camera, I disabled 5GHz.

After installation with the TAPO app, I turned the 5Ghz back on.
Because I couldn't connect to the camera outdoors, I uninstalled it, deleted it from the app.

Then reinstalled it, this time with 5GHz enabled.
After that, the camera worked fine inside and outside.


This morning I tried the camera again, but I couldn't connect.

When I put the camera back inside, it suddenly reconnected.

After I put the camera outside again, it initially stayed connected, but after about 5 minutes, there was no network connection anymore.

 

The distance between inside and outside is about two meters.
My phone has a maximum Wi-Fi signal both indoors and outdoors.

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Re:No network connection outside.
Yesterday

  @FredFJ 

I tried several times to install again, but the problem remains the same.

So next week I bring it back to the shop and ask my money back.

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#2
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