@Splatterly If Internet dropped completely for every device connected to Deco mesh at once, the reason may be somewhere else, but disabling WiFi on router is still necessary step in troubleshooting....

@Splatterly Deco mesh runs its own WiFi network, it won't share or extend router WiFi even if they configured with same SSID. Think of Deco mesh as a WiFi router, the one that can cover large...

@Adex1 This screenshot tells me your laptop is currently connected to the Deco unit nearby. I could only get that excellent signal level on 5GHz when standing right in front my Deco. You won't get...

@Splatterly Yes, switching off router WiFi is recommended configuration after you have Deco mesh up and running.

@Adex1 Another option you could try is enable Guest network, configure it with 5GHz band only and connect laptop to Guest network. Just to check if my theory is right and laptop connected to 5GHz...

@Adex1 For Apple laptop, I can recommend two options: 1. Configure Main Deco to run on 5GHz band only, that should provide more incentive for laptop to select nearby Deco. 2. Connect Apple laptop to...