@thedeco I would suggest two tests. First one is already decisive, but second will be easy to explain if people you return Deco unit to not very familiar with Deco mesh backhaul. Test 1 Promote...

@MJA23 Can you explain how you deleted PlayStation from Deco app? I am looking at Deco app, it has an option to Block device but not to Delete it. Also, it would help if you can tell what Deco...

@thedeco Your Office Deco is defective, you should replace it. There are no settings in Deco app to turn off/on Wi-Fi bands for backhaul. If you would like to, I can provide you with steps to verify...

@RagusJohn Test Internet Speed in Deco app measures wired link speed from Main Deco to ISP Router to Internet. This is good test to establish if everything is fine with that link and what speeds ISP...

@RagusJohn I am using Ookla speedtest app on smartphone. It is available in Apple, Google and Windows app stores. Also, it is important to know what is the speed of your Internet link, provided by...

@The-Screen-Name Main Deco must be hardwired, even in Access Point mode. There is no way around it.