Thank you for your reply, @Ethan-TP. The current firmware of the camera is 2.0.2 Build 241028 Rel. 58872n. I just updated to 2.1.0 Build 250701 Rel. 46003n. Let's see if this update includes better...

Hello, I have a VIGI C340I camera that is fitted at the top of a wall, underneath a gutter. Very often, spiders weave their web between the camera and the wall. The spider web is visible at night,...

Thank you 🙏

Hello, I exposed a problem I have with my NVR and camera where I don't want to record 24/7, I only want to record specific events (e.g. human and vehicle detections). My feature request is being able...

Thank you Clive_A, I'm going to suggest this possibility in the feature request section. Hopefully this will be possible in a future update.

Hello, Using a C340I camera with an NVR1004H-4P and the VIGI mobile app for Android here. I noticed a few times that if a detected event lasts long (e.g. 5 minutes), the video recordings aren't...