Update as of Feb 22, 2024: Thank you all for your valuable feedback on the Omada SDN Controller V5.13 Beta! The 5.13 beta has been updated to official release, and this early access post is locked...

Hi @900mhz , Based on our experience, this issue is usually caused by the physical connection, please change the Ethernet cable and check the power supply.

Hi @OMADA-tunisia, Could you show this error message on the Omada APP in English? Please try Logging out current account on the APP, and totally shut down the APP, logging into it again for testing.

Hi @CISTORop, EAPs support multicast to unicast, please keep your all devices' firmware are the latest.

Hi@bigal_12ms， Yes, you will lose all settings, because the controller will erase all settings once it adopts your devices. It is recommended that you can do the pre-configure on the Controller, and...

Hi @AmanSaroha, To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240241208,...