Hi @Emerson_EMS We have sent you an email via ticket ID TKID260333824, so please check your inbox and see if you have received our information.

Hi @ZoloNN You may refer to the following guide: How to configure Wireguard VPN on Omada Gateway

Hi @ThomasKraus May I know if your current connection is Fritzbox CPE510 (AP) (( )) CPE510 (client)-the heating system? If you want to connect a new heating system, you may replace the old one with...

Hi @gkar Thanks for the valuable feedback. May I ask what is your network topology? Can you provide the configuration screenshots of the issue you mentioned and the VIGI APP version of your phone?

Hi @Jeesoon1 May I ask what is your network topology? Did you configure any advanced settings like ACL or VPN? Did the issue happen for the first time?

Hi @l008com You may refer to the following guide on how to block your smart devices from the Internet: How to set up Access Control of TP-Link Omada Router in Standalone and Controller