@Pud Right now you are using Standalone mode or Controller mode? What is the firmware build number of your router and controller? More details will help us figure out the problem. Thanks!

Hi @wepeyes, You may try connect a computer to the Modem directly with EThernet cable, and check if you can receive Internet from it. If the Internet is working with Ethernet connection to the Modem,...

Dear @viperinu2, It's suggested to use Policy Routing to achieve this. On the Controller-->Settings-->Transmission-->Policy Routing Protocols All-->WAN: WAN-->Routing Legend Source: VLAN 1...

Dear @abhi182 , Please try change the Primary DNS to 8.8.8.8, on the Settings-->WAN-->Advanced Settings. Controller detect the online status according to this DNS by default, and currently we can't...

wepeyes wrote @Hank21 hi hank, 1. How you conntect your whole network, like router, switch etc.? answer : i connect my omada contorler on my TL-SG3452, then my switch connect to my ER7206 2.In which...

@Fabfab74 Try dynamic IP on the tplink router WAN settings. It seems that your Modem is actually a modem router 2-in-1 device. The modem should be able to release IP to the tplink router by it's...