@David-TP Many thanks - I had forgotten the voice side and yes - I do use digital voice with the BT hub as a replacement for our old copper landline. Thanks for your quick response and useful advice...

I have a Deco X20 mesh network of 3 devices with the main unit connected to a BT Smart Hub. I was about to buy another X20 to extend the coverage in my house but then noticed the HX220 router. Could...

Select "More" from the home screen, then scroll down to "Advanced" and then scroll again to "Fast Roaming" and enable it if not already on.

@BenWetering Just checking - you do have Fast Roaming enabled hopefully? (In the Advanced section of the Deco app).

@Wayne-TP This earlier fix just worked for me. Had to press between 10 and 20 times before it sprang back to life though! https://community.tp-link.com/en/business/forum/topic/611654?replyId=1311838