@Solla-topee thank you - I have replied to your DM with all the details you've asked for. I hope this helps understand the problem and come up with a solution.

Hi The model of these things is HS110(UK) v4.1 I have (at least) six of these smart plugs which I can't connect to my new wireless network. The other plugs I've got in the house (of differing...

Hi I have (at least) six of these smart plugs which I can't connect to my new wireless network. The other plugs I've got in the house (of differing hardware versions) are able to connect and go...