Hi @VPinPanama Thanks for posting in our business forum. 100-240V input for the power supply brick. 55V is the output of the power brick. They are different. How much power should it get, read the...

Hi @jdagosto Thanks for posting in our business forum. Refer to the guide to recover your password: How to change the password and Reset Password Email of the VIGI camera If this camera is a new one,...

Hi @LeeRayan Thanks for posting in our business forum. The MAC address is expected. But what you described is that the 3428MP cannot be the root, how do you configure it? Screenshots? How to...

Hi @yeleek Thanks for posting in our business forum. They still get an IP address but no Internet. You should test if the ping to the external DNS servers. And you also need to ping the default GW IP...

Hi @sophiamarry Thanks for posting in our business forum. sophiamarry wrote @Clive_A The question is very common and now we are all facing these types of issues like Passive PoE, but I also prefer...

Hi @chaderick9 Thanks for posting in our business forum. Uplink is gigabit, so it means the port is at least working. Back to the cable, if you swap that uplink on the rest of the powers, will it...