@Solla-topee Thank you for all the help! I have received the mail from the team. :)

@Solla-topee Thanks for your assistance. Imma reconfirm the things you asked for: 1. Yes, the LED on the Tapo C310 is solid green even if it shows offline on the Tapo app. 2. Yes, I normally see the...

@Solla-topee Thanks for the assistance, let me reply to you: I followed the steps in that link. Still the problem persists. 1. There is no problem in my local or remote network. I actually have two...

My camera keeps showing 'offline' on the app, even though the router is working fine. While 'offline', there is a still green light on the camera. It only comes online for 1 min after I manually...