@Solla-topee I already executed this multiple times already to no avail. I have been informed by local tech support to return the camera so they assess if they can fix or replace the unit. Thank you...

Here is the link to the previous similar case https://community.tp-link.com/en/smart-home/forum/topic/597074

@Solla-topee Hi thank you for responding, unfortunately there is no option in the app to "reset smart device". The error that is appearing is below. It is basically asking me to physicall press the...

Hello I have a less than 1 week old TC72 camera which I have previously configured. I wanted to change it to a different WIFI name and the only way to do that is to RESET the camera. I already...