Hello @seoras1 , While we regret that you have returned the product, we welcome your questions at any time.

Hello @affa44 , Do you mean that you want to change TP-Link ID bound to the modem? At this time, TP-Link does not support changing the email address of an existing TP-Link account or transferring a...

Hello @uncool_dude , Welcome to our community. What is the model of your main router? Please tell me if your network topology diagram is as follows: ISP—Main router—AX10 )))((( client devices (Note:...

Hello @steve_summers , Welcome to our community. If the Router Internet LED turns red/orange occasionally, that means its WAN connection is unstable. Here are some suggestions that may help you: 1)...

Hi @Christian-W , Welcome to our community. The Archer BE800 supports EasyMesh; it is recommended that you add a new EasyMesh-compatible device to expand the network. While we plan to make EasyMesh...

Hi @Bogle ， Thanks for your reply. The tech team previously asked for App logs from you to confirm whether the app's recognition was the cause of the anomaly. System logs and backup files are used to...