Hello@Alohomora , I understand your frustration. I also hope to get you a solution as soon as possible. You've previously reported unstable connections with some wireless devices. Can I check if the...

Hello @SharkLatan , Thanks for your detailed reply. I want to confirm if your topology is as follows: Before the firmware update, ISP GPON (bridge mode) --- AX53 (PPPOE) After the firmware update,...

Helllo @ZakCT , Could you provide more details about your router? Is the VPN data transmission anomaly caused by a firmware update? What VPN is it? Do you have any screenshots of the related error...

Hello @JuneLJ , Is the router back up and running? If not, please provide more details. We would recommend that you contact the engineer directly via a ticket. I'll also pass your information along...

Hello @Add2 , Thanks for getting back to me. Did you notice the abnormal display of your range extenders after disabling the ALG function? It's unclear whether the ALG settings affect OneMesh. Have...

Hello @BKMW , Thanks for contacting our community. So, your network should be functioning normally, right? These anomalies are likely due to out-of-sync updates of the EasyMesh components on the...