This article applies to: RE330_V1 RE300_V2 RE315_V1 Phenomenon: Some users have reported that after the Range Extender disconnects, they restored the network by performing a hard reset and...

Hi @Vinc86 , Thanks for your feedback and suggestion. For the feature request, you can report feedback here: Feature Request (Routers)

Hello @salvu , If you purchased a brand-new product, and the usage time is less than 1 year, it should still be within the warranty period. For further assistance, please contact Local Technical...

Hello @ScottG07 , Thanks for getting back to us. Based on the current situation, there may be an incompatibility between the robot vacuum and the router's Wi-Fi 7 network. If possible, you can try...

Hello @Thunder01 , May I know the hardware and firmware version of your router? You can also refer to Woozle's usage experience here.

Hi @PedroNetoCE , Don't worry, if you have a solution, feel free to share it. Wishing you a happy 2026 as well~！