Forums/
Tapo Smart Camera
2024-10-07 13:46:37
@Hnm No! new firmware didn't solve the problem
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Forums/
Tapo Smart Camera
2024-09-18 04:54:46
@Mask512 Not Yet! They have raise a support ticket on behalf of me and asked me to share diagnostic logs. Waiting for their response. Thanks, NiladriSR
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Forums/
Tapo Smart Camera
2024-09-05 03:07:54
@Solla-topee Does the Tapo C500 with MAC address "24-XX-XX-XX-XX-EC" use the firmware version 1.1.4 Build 240506 Rel.39487n? No! Here is the details - Tapo C500 with MAC address "24-XX-XX-XX-XX-EC"...
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Forums/
Tapo Smart Camera
2024-09-02 14:04:04
@Solla-topee Regarding your last query - Do you want us to push new firmware for the other problematic camera and test the performance? No need, I can see both the cameras went offline today. So...
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Forums/
Tapo Smart Camera
2024-09-02 05:56:19
@Solla-topee Hi, Since our last communication the problematic cameras stopped causing any problem and worked fine for 5-6 days till 29th of August. Then I did a power cycle and I update the firmware...
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Forums/
Tapo Smart Camera
2024-08-23 12:06:46
@Solla-topee Quick qury regarding - "factory reset a problematic C500" Is it the same process resetting the camera? While camera is powered-on, holding the reset button for 5-6 sec. I have pushed new...
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