@JaidaRose I understand that you recently updated your Deco Mesh firmware and are now being asked to pay for parental control features that were previously free. You'd like to know how to downgrade...

@Itay_a Thanks for reaching out. I understand that you have a Deco Mesh network where your two wired Deco M4R units are frequently disconnecting (showing a red light), while the rest of your Deco...

@madhulk Thanks for reaching out. I understand that you have a Deco Mesh network with multiple units, and you've enabled the IoT network (2.4GHz only). However, you noticed that one of your Deco...

@Ray7745909 Thanks for reaching out. I understand that you are concerned about whether changing the DNS settings on your Deco Mesh system can resolve Wi-Fi disconnection issues, and you also want to...

@Gits Thanks for reaching out. I understand that after upgrading your Deco firmware, your guest Wi-Fi network only works when you are near the main Deco unit (M9 Plus), but you cannot connect to the...

@Ray7745909 Thank you for sharing the details of your situation. I understand that you are experiencing frequent Wi-Fi disconnections on your Deco Mesh system (with Ethernet backhaul confirmed),...