Just a quick update! TP-Link opened a ticket regarding my issue and requested some diagnostic logs. After I provided them, they were able to fix the problem and sent an OTA update to my camera (I...

@Solla-topee Many thanks for following up

Hi, Thank you for your prompt reply. Yes, it works through the official app. I tried another app (to my knowledge, VLC does not support PTZ). I used iSpy for testing, and it exhibited the same...

I also have an issue with C210 PTZ. I made the same settings at suggested. However, either it does not work, or crashes the camera when trying to pan or tilt (i.e. it reboots). Very rarely it works...