Hi, I tried resetting the camera (MAC 71-64), but the LED did not change and remains solid red. I also placed it near the router and waited for 10 minutes, but it still does not reconnect, and the...

Unfortunately, the update has caused an issue: the first camera (MAC 71-64) no longer restarts, appears offline, and shows a solid red light. It is no longer accessible via the Tapo app. As a result,...

Hi, unfortunately, the update has not resolved the issue yet. Roberto

I followed the guide step by step case1: 1. Verified that the Powerline devices are on the same electrical circuit. 2. Plugged the devices directly into wall sockets, avoiding power strips. 3....

I’m impressed by the prompt response. I will proceed to retrieve the MAC addresses of the two cameras in question. Thank you for the support. Roberto

Hi everyone, I’m facing some issues with my PowerLine WPA4220. Here are the details: Hardware version: v1 Firmware: TL-WPA4220KIT 1.2.9 Build 160525 Rel.35241n Issues encountered: tpPLC no longer...