@ashe Hello, You can contact Solla-topee from the TP-Link community. He put me in touch via email with the very kind TP-Link technical support team. Contact Solla-topee on the community, and you will...

Reply: Hello, I understand how frustrating this issue can be. You can directly contact the TP-Link community representatives for assistance. They are very knowledgeable and will guide you step by...

Hi, everything worked perfectly, and the Onvif Pan & Tilt issue has been resolved. I want to thank the support team for their expertise and the quick resolution time. Thank you again, and have a...

I have been contacted by the support center. Thank you for the support.

Thank you for your response. The guide you provided refers only to the web interface (web GUI, Wi-Fi, and network) and not to the PLC (Powerline) section. Unfortunately, the warranty has already...

Hi, I tried resetting the camera (MAC 71-64), but the LED did not change and remains solid red. I also placed it near the router and waited for 10 minutes, but it still does not reconnect, and the...