Yes

@Wayne-TP I managed to sort it, I plugged my old router back in hoping it would be enough to allow me to turn off the anti theft alarm. Bingo it worked. It's all up and running now. Thank you for...

Today i had my internet provider changed, however I forgot about my doorbell and the anti theft alarm.. I've somehow managed to turn the alarm off on the doorbell, however I can't access the device...

@Wayne-TP I'm currently going through exactly the same thing. Have you managed to sort it out? If so please help me