@PriyankP Can you remove and re-add the device to your app by scanning the QR code on the NVR itself? If doing this while your phone is on the same LAN as the NVR, you should be able to add the NVR...

@jra11500 What firmware version are you running for the switches? Also, just to isolate the issue, if you remove the NTP server from the controller, do the switches show online again?

@bhokaal We can't guarantee that the unmanaged desktop switch will pass the VLAN tag downward; in fact in some cases it strips the tag entirely. That being said, you should be able to set a port on...

@VolkerS Can you ping the camera from the device you're trying to view from? Are you managing the camera through the online VMS?

@AquilaTech The newest version service manager should look like this If the VMS is running, there should be an application in your icon tray at the bottom that pulls up a window like this. There, you...

@Honkman Just a quick update on this issue, it seems they fixed the issue in the new controller version, V6.2, which is currently in pre-release. Check it out if you have some time!...