@David-TP Hi David, Yes, rang Eufy yesterday and waiting for their tech to contact me. Thought I'd cover all bases by checking the Deco, you have been much more efficient than them! Shocking really...

@David-TP other screenshot

@David-TP That hasn't worked either. I've attached screenshots & the message from the X10 says router cannot connect to the internet. I know it is working as everything else is working fine. Very...

@David-TP Hi David, yes I tried a hotspot but that didn't help either. I will try your suggestion later and come back. The Firmware is above but I don't understand the camera comment? Thanks Claire

@HelpFixDecoApp Thank you for your reply. I have already tried both of those suggestions. I have completely switched off 5ghz and tried the guest network but neither helped. The message in the Eufy...

Trying to connect Eufy X10 robot vacuum but it won't connect. Tried everything on the Eufy page but still nothing. I already have a Eufy lr35 which connects with no issue. It shows listed in the Deco...