@Solla-topee Hi, thank you for the reply, 1. yes, been through all the troubleshooting steps, except reducing the resolution, I didn't buy a 4k camera to run at 1080p 2. can't move the camera, but...

Just received my C560WS today and the lagging in 4k is horrendous. If the camera pans / tracks the video stops completely during the capture. Both locally onto SD or to the Tapo cloud with it...