I'll be waiting for the email then, thanks.

@Solla-topee Camera is working as it should when auto tracking is off ie. it sends notifications and records videos only when person is detected and not with chickens. It's only when auto tracking is...

@Solla-topee 1. I only chose Track specific activity>Person tracking 2. I disabled notifications during the day but during the times when it's enabled and auto tracking is on (i.e. when chickens roam...

I sent the PM and all the links of the screenshots and videos. The video with the cat detected got deleted since it happened during early dawn and I corrected the event in the app without thinking...

Hello, it's me again and my issue with my camera and chickens. I had this problem before with this camera and you issued a custom firmware which solved my issue, i.e. chickens aren't recognized as...

Sorry for the late reply but I managed to sort it out by power cycling the hub and changing some settings on the camera itself. I sent the full details on how I did to the tech support via email....