@Solla-topee You have said both that they will contact me and that I should contact them. Please clarify which. One thing I noticed based on yesterday's alert log is that it is happening once a...

@Solla-topee Yes, the sound issue is intermittent this just started a few days ago. Yes, I am using the SD card. I am not comfortable giving anyone remote access to my camera. I do not use the cloud.

I've had the camera since August. Last week while away from home I kept getting an alert for broken glass. I checked and nothing was amiss (my dog would have been going bonkers had there been). I...