@Wayne-TP Thank you Wayne. I have purchased a new sd card from the list of compatible cards and it is now recording. 🙂

Thank you. I formatted the sd card and it said it was complete but it still gives me the option to format it. I will try that again if not I’ll try a new sod card. Thank you

@Deanosaurus All the settings were at the factory default settings when we set the doorbell up but it didn't record so I tried changing one setting at a time. I've reset to factory settings and it...

@Deanosaurus I have tried everything and it still won't record so I've now raised an enquiry with Tapo to return the doorbell. Thank you for your help.

@Deanosaurus Hi it does not record when the doorbell is pressed. Some photos of the settings are there anymore that may help? I have left the whole area for detection.

@Deanosaurus Yes this is a photo